Outsourcing Business Solution
Contact centre management is one of the most important functions for businesses because it serves as an organization's face to customers, clients and suppliers. Companies invest a lot of effort and money managing this. We can help you find the best BPO service in accordance with your needs to manage your contact centre business and offer cost advantages so that you may concentrate on managing your core business.
Customer Support Inbound outbound
We help you to find the best suited partner to manage your customer service helpdesk business in the most efficient and cost-effective way. Depending on your business needs, you can select between dedicated and shared resource solutions.
We have expert partners to manage your technical helpdesk business. They have a team of trained professionals who are experienced to provide you the services that deliver measurable impact and offer unmatched value to your business.
Content Moderation and product listing
Our partners provide product listings and content management services. Our partners are familiar with the e-commerce industry and understand the complexities of doing business and they are are committed to provide you the best quality services.
Business Analysis and Management
Our strategy team uses state-of-the-art methodologies, industry-leading accelerators and in-depth industry expertise to provide you with the best solutions and help your company optimize, modernize your operations and provide everything needed to facilitate project success.
Inbound and Outbound Sales
We have partners who have experience in managing the sales process. Our partners can help you achieve high sales conversion rate and achieve your business goals.
The BFSI industry needs to optimize. Our highly experienced call center outsourcing service providers enables BFSI companies to simplify processes, improve customer satisfaction and outperform the competition.
Seller / Vendor / Distributor Support
We have partners who have experience in managing the seller businesses for the companies process. Our partners can help you in achieving good seller engagement to achieve your business goals.
AI Enabled Bot solutions
We provide AI-enabled Chatbots to the businesses to facilitate real-time agent chat experience to their customers. Our Bot system provides seamless experience to the customers and it is helping our partner companies on cost saving and helps them in increasing customer engagement.
What Our Clients Say
Rakesh Yadav, Senior Director Customr Service
We have saved costs and our efficiency has also improved thanks to the strategic services provided by BMC and its contact center partners. I see a long term business relationship with BMC.